Herbarius

We are here to help

Answers to the questions we get most often, plus a direct line to us if you need something else.

FREQUENTLY ASKED QUESTIONS
YOUR DATA
Does Herbarius collect any of my information?+

No. Herbarius does not collect, store or transmit any personal information. There is no analytics, no advertising SDK and no tracking of any kind. The app has no network layer at all, so it physically cannot send anything anywhere.

Where is my progress stored?+

Entirely on this iPhone, in the app's local storage. Nothing is uploaded, nothing is synced to iCloud, and no server ever sees it.

Will I lose my progress if I delete the app?+

Yes. Because progress lives only on the device, deleting Herbarius removes it as well. If you want to keep it, open Settings inside the app and use Export Progress before you delete.

Can I move my progress to a new iPhone?+

Yes, manually. On the old device open Settings and tap Export Progress, then save the file somewhere you can reach it. On the new device install Herbarius, go to Settings and tap Import Progress. An iCloud or iTunes backup of the whole device also carries the progress across.

USING THE APP
Does Herbarius need an internet connection?+

No. Herbarius is fully offline. Every level, every feature and every piece of progress works with no connection at all, including in airplane mode.

Are there ads or in-app purchases?+

Neither. Herbarius is completely free, with no advertising, no in-app purchases, no subscriptions and no paywall. Everything in the app is available from the first launch.

Do I need to create an account?+

No. There is no sign-up, no login and no email collection. Open the app and play immediately.

Does the app ask for any permissions?+

No. Herbarius requests no system permissions whatsoever. It never asks for your location, contacts, camera, microphone, photo library or health data. The only interaction with the outside world is the optional progress export, which uses the standard iOS share sheet.

Which devices and iOS versions are supported?+

Herbarius runs on iPhone and iPad with iOS 15.0 or later. It is a universal app, so one download covers both iPhone and iPad.

TROUBLESHOOTING
The app crashes or freezes. What should I do?+

First, close the app completely from the app switcher and open it again. If that does not help, restart your iPhone. Should the problem continue, please email us with your device model and iOS version so we can reproduce it.

There is no sound.+

Check the mute switch on the side of your iPhone, then turn the volume up while the app is open. You can also confirm that sound is enabled in Settings inside Herbarius.

How do I start over from the beginning?+

Open Settings inside the app and tap Erase All Data. You will be asked to confirm. This clears all progress permanently and cannot be undone, so export first if you might want it back.

I am stuck on a level.+

Every level has a solution, and most have more than one. Try approaching from a different angle, and remember that earlier chapters are designed to teach the mechanic you need later. If you are truly stuck, email us the level number and we will point you in the right direction.

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Still need help?

Send us a message and we will get back to you as soon as we can.

Email Support

herbarius@gmail.com

PRIVACY
Herbarius does not collect data✓

Herbarius works entirely on your device. It contains no analytics, no advertising, no tracking and no network code. Your progress is stored locally and is deleted when you remove the app. We have no way to see anything you do inside it, and that is exactly how we designed it.

If you have questions about this, email herbarius@gmail.com.

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